Providing you with important information about your account with Crane Credit Union is a high priority. Crane CU is now participating in a service through Visa® called Visa® Account Updater (VAU). While this is a convenient service, Visa® requires we participate and we’ll begin submitting updates to them as applicable when your card information changes.
How VAU works:
When your card(s) expires and/or is reported lost or stolen, a new card number is issued. The VAU service may update relevant card data (card numbers and expiration dates) to appropriate merchants who participate in VAU. This service is provided as a free benefit to you to help facilitate uninterrupted processing of your recurring payments, such as subscriptions, memberships, or utility companies. Visa® will securely store your card information and release the new information to financial institutions and participating merchants in order to process your requested transactions without interruption.
Let’s say you’ve enrolled in recurring monthly payments to pay your electric bill with your card. As you know, we periodically replace your card, and your new card has a fresh expiration date. Instead of contacting the electric company to update your card information, your card information will automatically be updated, if your electric company is a participating merchant.
If you’d prefer not to have your card information updated automatically, you can opt out. If you’d like to opt out, please contact us at 1-800-692-3274. Or, you can download and return the Opt Out form here. Completed forms may be returned to any branch location.