Crane Credit Union has been named one of Indiana’s best credit unions by Forbes for the second year in a row.
Forbes partnered with market research firm Statista to survey more than 25,000 people in the U.S. about their banking relationships. Forbes asked consumers to rate credit unions on trustworthiness, digital services, financial advice, branch services, and general satisfaction. Forbes awarded the credit unions who received the highest ratings with the title “Best-In-State”
Consumers were asked 20 questions about their financial dealings. The banks and credit unions were rated on overall recommendations and satisfaction, as well as five subdimensions (trust, terms and conditions, branch services, digital services and financial advice).
Between one and five banks and up to 10 credit unions in larger states were awarded best-in-state designation, based on the number of responses in each state. Overall, 182 credit unions and 149 banks qualified, or 3.1% of the total number of U.S. financial institutions. Crane Credit Union was one of five credit unions in Indiana recognized by Forbes.