Crane is dedicated to protecting our members against potential online scams.  Therefore, there are certain actions we will not engage in when communicating with members.  If you receive a message purporting to be from Crane which violates these terms, it should be considered fraudulent and be reported to Member Service.

We will never:

  • Request personal identifying information via email
  • Send unsolicited attachments via email
  • Ask you to download software, or provide website links within an email